Automobile Aftersales Strategy Planning Senior Officer
Date: 31 Aug 2024
Location: TH
Company: Honda
Job Description
-
Draw an aftersales direction and strategy as regional headquarter.
-
Facilitate the project to maximize customer satisfaction and increase aftersales revenue.
-
Organize the regional events and meeting to support the business for local offices and distributors.
-
Conduct performance check and provide training to improve service operation.
-
Promote digitalization for customer relation enhancement and work efficiency up.
-
Monitor KPI and report to Management.
Qualifications:
-
Bachelor's degree or equivalent in any related fields.
-
Has 2-3 years’ experience related with Automobile Products.
-
Over 3-4 Experience in Aftersales Service, or Strategy Planning are preferred.
-
Excellent in interpersonal, communication, and negotiation skills.
-
Ability to facilitate projects from planning through to execution.
-
Good command in English both Writing and Speaking (TOEIC score 700 or above is required).
-
Proficient in PowerPoint, Excel, and Data Analysis.
-
Able to travel oversea.
Working Location:
-
Sarasin Building, Silom, Bangrak, Bangkok