Change Lead - Evolve Project

The Change Lead will sit in the Evolve Project and be responsible for developing and implementing the Change management plan for the launch of a major, business critical digital initiative.  The role will act as the primary point of contact and coordination for communicating, engaging and embedding the new processes related to the digital implementation.

The role includes developing the overall plan, obtaining approval and support, and implementing it across communications, training, embedding process change, launch, hypercare and stabilisation.  This is a key role in the transition of the project to BAU and to ensure that the new capabilities which are delivered are documented and understood in order that testing, training, delivery and adoption of the new system and processes are managed successfully, and to then support transition to new ways of working to a stable, high-volume, business-as-usual state.

The ideal candidate will be responsible for developing and implementing change management strategies that minimize employee resistance and maximize engagement. You will work closely with stakeholders across all levels of the organization to ensure that changes are effectively communicated and adopted.