Executive_Parts Sales Planning

Short Description

Provide excellent after sales support to achieve high customer satisfaction towards Honda brand 
<Delivery>
•    Handle customer inquiries, complaints and goods delivery matters promptly and efficiently.
•    Carry out & execute daily/ weekly/ monthly/ yearly duty efficiently as assigned by immediate superior according to company expectations.
•    Able to provide report on a timely basis for the tasks given by the superior.
•    Track work progress from time to time and make sure that due dates are fulfilled.
•    Prepare necessary items assigned by immediate superior to support BSH’s internal Unit/ Section/ Department/ Division’s request according to unit function responsibility.
•    Ensure compliance with safety regulations and maintain a clean and organized work environment.
<Operation>
•    Establish and maintain good relationship with dealers, suppliers and vendors, following the rules and regulations set by the company.
•    Monitor dealers’ financial situation and follow up for on time payment for due standing amount.
•    Communicate actively with other Unit/ Section/ Department/ Division members to enhance BSH operations’ efficiency through cross functional activities.
•    Foster a positive and productive work environment
•    To undertake any other projects, tasks & duties assigned by superior from time to time.
<Tactical>
•    Manage project, negotiate pricing, terms and delivery schedule with suppliers, make sure to fulfill the timeline of the planned schedule.
•    Increase, retain & ensure satisfaction of internal and external customer towards Honda services & brand by conducting and implementing excellent customer service support.
<Delivery>
•    Handle customer inquiries, complaints and goods delivery matters promptly and efficiently.
•    Carry out & execute daily/ weekly/ monthly/ yearly duty efficiently as assigned by immediate superior according to company expectations.
•    Able to provide report on a timely basis for the tasks given by the superior.
•    Track work progress from time to time and make sure that due dates are fulfilled.
•    Prepare necessary items assigned by immediate superior to support BSH’s internal Unit/ Section/ Department/ Division’s request according to unit function responsibility.
•    Ensure compliance with safety regulations and maintain a clean and organized work environment.
<Operation>
•    Establish and maintain good relationship with dealers, suppliers and vendors, following the rules and regulations set by the company.
•    Monitor dealers’ financial situation and follow up for on time payment for due standing amount.
•    Communicate actively with other Unit/ Section/ Department/ Division members to enhance BSH operations’ efficiency through cross functional activities.
•    Foster a positive and productive work environment
•    To undertake any other projects, tasks & duties assigned by superior from time to time.
<Tactical>
•    Manage project, negotiate pricing, terms and delivery schedule with suppliers, make sure to fulfill the timeline of the planned schedule.
•    Increase, retain & ensure satisfaction of internal and external customer towards Honda services & brand by conducting and implementing excellent customer service support.

Education