Executive_Sales Planning (Network Enhancement)

Short Description

Dealer Standards & Performance
This role is responsible for reviewing and updating dealership agreements, policies, and operational standards to ensure compliance and efficiency. It also manages dealer performance evaluations, rewards, and penalties, conducting audits and enforcing standards. The position serves as a liaison between dealers and the company for guideline communications and supports dealer improvement through regular training and compliance reviews.

Strategic
•    Review and upgrade dealership agreements in line with the latest legal requirements or regional/head office directives.
•    Oversee the development of long-term policies affecting dealer relations and operational efficiency.
•    Design the overall framework for performance rewards and penalties, aligning with company goals.
•    Develop long-term dealer relationship strategies, ensuring alignment with overall business objectives.
•    Create strategies for dealer development through continuous training and compliance support.
•    Ensure dealer network evolution aligns with regional and corporate strategies.
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Tactical
•    Propose and update evaluation criteria for dealer performance, rewards, and penalties.
•    Establish and update guidelines for showroom standards, social media, and promotional artwork.
•    Liaise with departments to ensure the proper implementation of policies and standards.
•    Monitor dealer performance regularly and share reports with relevant teams.
•    Enforce compliance by taking necessary actions (reminders, warnings, terminations).
•    Manage the dealer evaluation process, ensuring correct reward entitlements. 

Operation
•    Review Dealership Agreement terms for operational efficiency in collaboration with related departments.
•    Review dealership renewals based on performance and marketing after the term ends.
•    Review and execute changes in policies or operations affecting dealers, in coordination with related departments.
•    Maintain and update standards for Exclusive Shops (Impian X & BigWing), including operational manuals and branding guidelines.
•    Communicate with other related departments to reflect any changes or updates in standards compliance.
•    Provide window communication between dealers and BSH on standards guideline updates.
•    Update evaluation criteria, process, rewards & penalty systems for Exclusive Shops.

 Delivery
•    Prepare, review, and update policies or operational process flows from time to time.
•    Conduct regular audits and compliance checks at Exclusive Shops (site and online evaluations).
•    Compile, calculate, and report on yearly evaluation for Impian X fund entitlement to dealers.
•    Enforce penalty system to dealers' misconducts (e.g., send reminder/warning/termination letters).
•    Generate and compile reports for training results and propose improvement plans.
•    Prepare Dealers Evaluation Reports and conduct dialogue with Sales Team/dealers for improvement plans.
•    Conduct trainings to dealers to ensure compliance with BSH guidelines.

•     Undertake any other reports, projects, tasks and duties as assigned by superiors from time to time.

Education