Team Lead_General Services

Short Description

Supervise, motivate, and assist junior executive/ assistant to perform their duties efficiently and effectively to ensure compliance with GA policies and procedures, and proactively participate in all aspect of performance management to maintain high service level without disruption and level up working environment from time to time

• Plan, develop and initiate a variety of programs and activities to level up services to associates or other departments or improve working condition towards a better QCDMSE.
• Supervise and coach junior executive/ assistant to ensure daily working checklist and control items being carried out without failed.
• Manage leave/ duty roster to ensure key GA function to be assigned with relief manpower in the absence of any GA staff at all the time.
• Respond to and resolve complex enquiries and issues to ensure the provision of accurate information, and the timely and effective resolution of issues.
• Coordinate and manage records and databases, complying with GA systems, processes, and policies, to ensure all information is accurate, stored correctly and accessible.
• Responsible and act as liaison person to auditor on GA related scope and ensure all audit finding with major risk to be addressed and rectified soonest possible.
• Involve as committee member and represent for all cross functional projects related to GA and escalate the work among the team to complete the projects on time.
• Prepare budget for GA related scope and closely monitor the expenses.
• Establish effective reporting and communication platform to ensure smooth information sharing.
• Undertake any other projects, tasks and duties as assigned by superiors from time to time.

Education